Assessment Kit-FNSASIC311 Establish client relationship and analyse needs PMB Units of competency ICTRFN406 Maintain

Units of competency ICTRFN406 Maintain hybrid fibre coaxial broadband cable network ICTRFN405 Install radio communications base station equipment ICTTEN410 Locate

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

Core units BSBOHS504B Apply principles of OHS risk management BSBPMG505A Manage project quality BSBPMG508A Manage project risk CPCCBC4001A Apply building codes and standards to the construction process for low rise building projects CPCCBC4003A Select and prepare a construction contract CPCCBC4004A Identify and produce estimated costs for building and construction projects CPCCBC4010B Apply structural principles to residential low rise constructions CPCCBC4013A Prepare and evaluate tender documentation CPCCBC5001B Apply building codes and standards to the construction process for medium rise building projects CPCCBC5002A Monitor costing systems on medium rise building and construction projects CPCCBC5003A Supervise the planning of on-site medium rise building or construction work CPCCBC5010B Manage construction work CPCCBC5018A Apply structural principles to the construction of medium rise buildings Elective Units CPCCBC5005A Select and manage building and construction contractors Group A CPCCBC5007B Administer the legal obligations of a building or construction contractor Group A CPCSUS5001A Develop workplace policies and procedures for sustainability Group A CPCCBC4005A Produce labour and material schedules for ordering Group B CPCCBC4014A Prepare simple building sketches and drawings Group B If you require RPL Kits with comprehensive benchmarking

Core units ICTTEN202 Use hand and power tools ICTTEN208 Use electrical skills when working with telecommunications networks ICTTEN211 Work effectively in a telecommunications network environment ICTWHS204 Follow work health and safety and environmental policy and procedures ICTWOR308 Provide customer service to telecommunications customers Elective units BSBSUS201 Participate in environmentally sustainable work practices CPCCWHS2001 Apply WHS requirements

policies and procedures in the construction industry Elective Units BSBESB301 Investigate micro business opportunities CPCCPD3029 Remove graffiti and apply anti-graffiti coatings CPCCPD3032 Apply advanced wall coverings If you require RPL Kits with comprehensive benchmarking

Assessment Kit-FNSASIC311 Establish client relationship and analyse needs PMB Units of competency ICTRFN406 MaintainOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of