Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMWHS200 Work safely Elective units AUMANA001 Prepare and document quotations AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA002 Establish customer requirements of a complex nature AURACA003 Build customer relations in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAMA005 Manage complex customer issues in an automotive workplace AURSCA002 Present automotive products and services for sale AURSCA003 Apply sales procedures in an automotive workplace AURSCA004 Carry out cash and non-cash payment operations AURSCA005 Sell automotive products and services AURSCA006 Promote automotive products and services AURSAA001 Process customer complaints in an automotive workplace BSBCUS501 Manage quality customer service AURSCA001 Select and supply automotive parts and products AURSLA001 Comply with legal requirements when selling automotive products and services AURSBA002 Identify and match uncommon automotive parts AURTTA017 Carry out vehicle safety inspections HLTAID003 Provide first aid MSMOPS212 Use organisation computers or data systems If you require RPL Kits with comprehensive benchmarking
Core units AHCBIO303 Apply biosecurity measures AHCWHS302 Contribute to workplace health and safety processes AHCWRK320 Apply environmentally sustainable work practices FBPFSY3003 Monitor the implementation of food safety and quality programs FBPOPR2070 Apply quality systems and procedures FBPOPR2074 Carry out manual handling tasks Elective units AHCBIO301 Identify and report signs of unusual disease or pest Group A AHCPHT214 Support horticultural crop harvesting Group A TLIA0015 Organise receival and despatch operations Group B TLIX0013X Maintain stock control and receivals Group B AHCPCM305 Implement a plant nutrition program Group C AHCPMG302 Control plant pests
Units of competency FWPCOR2205 Follow WHS policies and procedures FWPCOR2203 Follow environmental care procedures FWPCOT3311 Use environmental care procedures to undertake fire salvage operations If you require RPL Kits with comprehensive benchmarking
drawings and specifications CPCCJN2003 Package manufactured products for transport CPCCJN3002 Use computer-controlled machinery CPCCJN3004 Manufacture and assemble joinery components CPCCJN3100 Process materials to produce components using static machines CPCCJS3002 Manufacture stair components for straight flighted stairs CPCCOM1012 Work effectively and sustainably in the construction industry CPCCOM1013 Plan and organise work CPCCOM1014 Conduct workplace communication CPCCOM1015 Carry out measurements and calculations CPCCOM2001 Read and interpret plans and specifications CPCCOM3001 Perform construction calculations to determine carpentry material requirements MSFFM3011 Measure and draw site layout for manufactured furniture products Elective units CPCCCA3012 Frame and fit wet area fixtures CPCCCA3016 Construct
and assemble engineering components MEM05037 Perform geometric development MEM08007 Control surface finish production and finished product quality MEM08009 Make up solutions MEM08011 Prepare surfaces using solvents and/or mechanical means MEM08014 Apply protective coatings (basic) MEM09003 Prepare basic engineering drawing If you require RPL Kits with comprehensive benchmarking
Vocational Placement Kit-HLTSS00059 Venous blood collection skill set Learner Guide Core units MSMENV272 Participate inA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.