Core units BSBCUS501 Manage quality customer service BSBMGT502 Manage people performance BSBMGT605 Provide leadership across the organisation BSBMGT608 Manage innovation and continuous improvement BSBSMB409 Build and maintain relationships with small business stakeholders FNSINC411 Conduct work according to professional practices in the financial services industry FNSSAM601 Monitor performance in sales of financial products or services FNSSAM602 Identify and evaluate marketing opportunities in the financial services industry Elective units BSBMGT616 Develop and implement strategic plans BSBSUS501 Develop workplace policy and procedures for sustainability FNSINC503 Identify situations requiring complex ethical decision making FNSINC504 Apply ethical frameworks and principles to make and act upon decisions FNSORG501 Develop and manage a budget FNSORG602 Develop and manage financial systems If you require RPL Kits with comprehensive benchmarking
configure and test network security Group D ICTPRG430 Apply introductory object-oriented language skills Group E ICTPRG434 Automate processes ICTWEB431 Create and style simple markup language documents Group G ICTWEB430 Produce server-side script for dynamic web pages Additional Electives ICTWEB443 Implement search engine optimisations Group G ICTWEB433 Confirm accessibility of websites Group G ICTWEB452 Create a markup language document Group G BSBWOR404 Develop work priorities ICTSAD501 Model data objects If you require RPL Kits with comprehensive benchmarking
set up and program portable traffic control devices RIICOM201E Communicate in the workplace If you require RPL Kits with comprehensive benchmarking
Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict If you require RPL Kits with comprehensive benchmarking
Units of competency AHCPER303 Maintain integrated plant and animal systems AHCPER301 Research and communicate information on permaculture principles and practices AHCPER321 Demonstrate permaculture practices to small groups of learners AHCPER316 Select plant and animal species for permaculture systems If you require RPL Kits with comprehensive benchmarking
Vocational Placement Kit-SIT30816 Certificate III in Commercial Cookery LGA Core units BSBCUS501 Manage qualityA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.