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Learner Resources-MSL922001A Record and present data Course Core units SIRXCEG001 Engage the

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Core units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCEG003 Build customer relationships and loyalty SIRXCOM002 Work effectively in a team SIRXIND001 Work effectively in a service environment SIRXRSK001 Identify and respond to security risks SIRXSLS001 Sell to the retail customer SIRXWHS002 Contribute to workplace health and safety Elective units CHCDIV001 Work with diverse people SIRXCOM003 Promote team cohesion SIRXCEG008 Manage disrespectful

Units of competency SISXFAC001 Maintain equipment for activities SISXEMR001 Respond to emergency situations SISOCHC001 Lead challenge course sessions

test and terminate optical fibre cable on customer premises ICTTEN208 Use electrical skills when working with telecommunications networks ICTCBL303 Install and terminate coaxial cable ICTCBL247 Install

Units of competency SISCAQU005 Develop and implement aquatic facility maintenance procedures SISCAQU004 Develop and implement pool water maintenance procedures BSBRSK401 Identify risk and apply risk management processes SISCAQU001 Test pool water quality SISCAQU003 Maintain aquatic facility plant and equipment * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency RIICCM206D Support plant operations RIICRC312E Set up and maintain concrete paver stringlines RIICCM208D Carry out basic levelling RIICCM201D Carry out measurements and calculations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-MSL922001A Record and present data Course Core units SIRXCEG001 Engage theOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all

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