Session Plan-UEPOPS003 Apply quality systems to work Training And Assessment Strategy Core units SIRXCEG001 Engage the

Core units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCEG003 Build customer relationships and loyalty SIRXCOM002 Work effectively in a team SIRXIND001 Work effectively in a service environment SIRXRSK001 Identify and respond to security risks SIRXSLS001 Sell to the retail customer SIRXWHS002 Contribute to workplace health and safety Elective units CHCDIV001 Work with diverse people SIRXCOM003 Promote team cohesion SIRXCEG008 Manage disrespectful

aggressive or abusive customers SIRXSLS004 Drive sales results (c) SIRXMGT005 Lead the development of business opportunities (c) BSBWHS521 Ensure a safe workplace for a work area (simulated) If you require RPL Kits with comprehensive benchmarking

Core units AHCMOM203 Operate basic machinery and equipment AHCPCM204 Recognise plants AHCPGD207 Plant trees and shrubs AHCPGD208 Prepare and maintain plant displays AHCPGD209 Prune shrubs and small trees AHCTRF208 Support turf establishment AHCWHS202 Participate in workplace health and safety processes Electives AHCCHM201 Apply chemicals under supervision AHCMOM204 Undertake operational maintenance of machinery AHCMOM216 Operate side by side utility vehicles AHCNSY207 Undertake propagation activities AHCPGD210 Transplant shrubs and small trees AHCPGD212 Conduct visual inspection of park facilities AHCPMG201 Treat weeds AHCPMG202 Treat plant pests

MEM13002 Undertake work health and safety activities in the workplace If you require RPL Kits with comprehensive benchmarking

equipment and components CPCCWHS2001  Apply WHS requirements

Session Plan-UEPOPS003 Apply quality systems to work Training And Assessment Strategy Core units SIRXCEG001 Engage theOur session plan support trainers to deliver effective, engaging and compliant classroom delivery of the qualification. This is a one off license fee and there are no limits on the amount of times you can use this session plan within your RTO, no annual or ongoing fees, and no limit on student numbers. We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce these