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Units of competency SIRXOSM005 Develop a basic website for customer engagement SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms SIRXOSM004 Analyse performance of social media and online business tools SIRXOSM007 Manage risk to organisational reputation in an online setting SIRXOSM003 Use social media and online tools If you require RPL Kits with comprehensive benchmarking
aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour If you require RPL Kits with comprehensive benchmarking
Units of competency MSS405089 Develop a business case for improved energy management MSS405088 Plan
Units of competency MSMTMREF301 Use and maintain reference standards MSMTMVER402 Verify liquid measuring instruments using volume measures If you require RPL Kits with comprehensive benchmarking
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