Training and Assessment Strategy-ICT20120 Certificate II in Applied Digital Technologies PUA Core units BSBCUE203 Conduct customer

Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use

water services and adjust water service controls CPCPWT3027 Install backflow prevention devices CPCPRF2023 Collect and store roof water CPCPRF3022 Fabricate and install roof drainage systems CPCPRF3023 Fabricate and install external flashings CPCPRF3024 Install roof components HLTAID011 Provide First Aid Elective units CPCCCM2008 Erect and dismantle restricted height scaffolding CPCCCM3001 Operate elevated work platforms up to 11 metres CPCPCM2049 Cut mild steel using oxy-LPG-acetylene equipment CPCPCM2052 Weld mild steel using oxy-acetylene equipment CPCPWT3024 Install and maintain domestic water treatment equipment MEM11011 Undertake manual handling MEM13015 Work safely and effectively in manufacturing and engineering MEM16006 Organise and communicate information CPCPCM2053 Weld using metal arc welding equipment CPCPGS3046 Install LPG systems in caravans

personal effects and items to maintain security CPPSEC2109 Monitor and control access and exit of persons and vehicles from premises CPPSEC2110 Monitor and control individual and crowd behaviour to maintain security CPPSEC2111 Apply security procedures to manage intoxicated persons CPPSEC2112 Apply security procedures to remove persons from premises CPPSEC2113 Escort and protect persons and valuables HLTAID011 Provide first aid If you require RPL Kits with comprehensive benchmarking

HLTMSG017 Apply remedial massage clinical practice

Editable learner profiles and learning plan templates to support personalised LLND development strategies

Training and Assessment Strategy-ICT20120 Certificate II in Applied Digital Technologies PUA Core units BSBCUE203 Conduct customerYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.