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Core units SIRRSTR001 Undertake strategic planning in retail SIRXCHA002 Lead the change process SIRXMGT003 Provide leadership to others SIRRRTF003 Drive retail profitability Elective units BSBLDR513 Communicate with influence SIRXCEG007 Develop online customer service standards SIRXCEG008 Manage disrespectful
and compliance obligations under ASQA Practice Guides
Core units BSBMGT401 Show leadership in the workplace BSBWHS401 Implement and monitor WHS policies
hardware and software problems BSBSUS401 Implement and monitor environmentally sustainable work practices ICTSAS310 Install
ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming techniques ICTSAS432 Identify and resolve client ICT problems Elective units ICTICT445 Connect and configure devices and hardware components ICTSAS436 Evaluate ICT system status ICTSAS438 Implement maintenance procedures ICTSAS441 Support ICT system software ICTSAS442 Provide first-level remote help desk support ICTSAS443 Support operating system users and troubleshoot applications ICTWEB434 Transfer content to websites Group G ICTNWK420 Install and configure virtual machines Group D ICTNWK421 Install
Vocational Placement Kit-ICTSS00091 Radio Technician Skill Set MSL Core units SIRRSTR001 Undertake strategicA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.