Learner Resources-BSBLEG311 Work in legal services environment work UEG Units of competency CHCCCS019 Recognise

Units of competency CHCCCS019 Recognise and respond to crisis situations CHCCCS028 Provide client-centred support to people in crisis CHCCCS003 Increase the safety of individuals at risk of suicide If you require RPL Kits with comprehensive benchmarking

aggressive or abusive customers SIRXCEG006 Provide online customer service SITHFAB002 Provide responsible service of alcohol * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CUAGRD411 Research and apply graphic design techniques CUADES302 Explore and apply the creative design process to 2D forms CUAGRD312 Use typography techniques CUADES411 Generate design solutions * We can develop additional elective units that are not listed on request (Please contact us for further information)

policies and procedures in the construction industry Elective units CPCCOM1015 Carry out measurements and calculations CPCCCM2006 Apply basic levelling procedures CPCCOM1014 Conduct workplace communication If you require RPL Kits with comprehensive benchmarking

Mapping to support the LLN process and alignment of assessment outcomes to the ACSF

Learner Resources-BSBLEG311 Work in legal services environment work UEG Units of competency CHCCCS019 RecogniseOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all