Session Plan-UEECO0012 Participate in voice and data communications work and competency development activities AHC Core units SIRXCEG001 Engage the

Core units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCEG003 Build customer relationships and loyalty SIRXCOM002 Work effectively in a team SIRXIND001 Work effectively in a service environment SIRXRSK001 Identify and respond to security risks SIRXSLS001 Sell to the retail customer SIRXWHS002 Contribute to workplace health and safety Elective units CHCDIV001 Work with diverse people SIRXCOM003 Promote team cohesion SIRXCEG008 Manage disrespectful

Units of competency SITXWHS002 Identify hazards

measure and estimate familiar quantities for work Elective units FBPRBK2003 Assist sponge cake production FBPRBK2004 Assist basic bread production If you require RPL Kits with comprehensive benchmarking

SISOCYT002 Ride bicycles on roads and pathways

Units of competency PSPPCM004 Plan procurement PSPPCM006 Select providers and develop contracts PSPPCM007 Manage contracts PSPLEG002 Encourage compliance with legislation in the public sector If you require RPL Kits with comprehensive benchmarking

Session Plan-UEECO0012 Participate in voice and data communications work and competency development activities AHC Core units SIRXCEG001 Engage theOur session plan support trainers to deliver effective, engaging and compliant classroom delivery of the qualification. This is a one off license fee and there are no limits on the amount of times you can use this session plan within your RTO, no annual or ongoing fees, and no limit on student numbers. We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce these