Learner Guide-AURVTG102 Remove and install rubber glazed windscreens AVI Core units BSBCUS501 Manage quality

Core units BSBCUS501 Manage quality customer service BSBMGT502 Manage people performance BSBMGT605 Provide leadership across the organisation BSBMGT608 Manage innovation and continuous improvement BSBSMB409 Build and maintain relationships with small business stakeholders FNSINC411 Conduct work according to professional practices in the financial services industry FNSSAM601 Monitor performance in sales of financial products or services FNSSAM602 Identify and evaluate marketing opportunities in the financial services industry Elective units BSBMGT616 Develop and implement strategic plans BSBSUS501 Develop workplace policy and procedures for sustainability FNSINC503 Identify situations requiring complex ethical decision making FNSINC504 Apply ethical frameworks and principles to make and act upon decisions FNSORG501 Develop and manage a budget FNSORG602 Develop and manage financial systems If you require RPL Kits with comprehensive benchmarking

Core units AHCWHS401 Maintain work health and safety processes AHCWRK403 Supervise work routines and staff performance BSBLDR403 Lead team effectiveness BSBSMB407 Manage a small team FBPFSY3001 Monitor the implementation of quality and food safety programs Elective units AHCBUS407 Cost a project AHCBUS408 Operate within a budget framework AHCBUS409 Participate in an e-business supply chain AHCCHM304 Transport and store chemicals AHCCHM307 Prepare and apply chemicals to control pest

Core units FNSINC301 Work effectively in the financial services industry Elective units BSBCMM301 Process customer complaints BSBINS307 Retrieve information from records BSBINS309 Maintain business records FNSACM311 Process and manage payments FNSACM312 Reconcile financial transactions FNSACM313 Process authorised payments FNSACM411 Authorise valid expense payments FNSCRD302 Monitor and control accounts receivable FNSCRD311 Process applications for credit FNSACC311 Process financial transactions and extract interim reports FNSACC313 Perform financial calculations * We can develop additional elective units that are not listed on request (Please contact us for further information)

codes and specifications UEEDV0005 Install and maintain cabling for multiple access to telecommunication services UEERE0001 Apply environmentally and sustainable procedures in the energy sector Elective units BSBOPS203 Deliver a service to customers CPCWHS1001 Prepare to work safely in the construction industry HLTAID009 Provide cardiopulmonary resuscitation UEECO0016 Receive and store materials and equipment for electrotechnology work UEECO0017 Source and purchase material/parts for installation or service jobs * We can develop additional elective units that are not listed on request (Please contact us for further information)

drawings and specifications for residential buildings FWPCOT3303 Prepare sketches and drawings FWPCOT3304 Take off material quantities FWPCOT3305 Interpret and quote from manufactured timber product plans FWPTMM3215 Work effectively in the timber systems design industry Elective units FWPCOT3219 Produce standard truss or frame plans and details using computers FWPCOT4201 Produce complex truss and frame plans and details using computers FWPCOT4209 Design timber structures FWPTMM4209 Interpret details of timber roof trusses to inform design of plans and production documents FWPTMM4210 Interpret details of timber floor systems to inform design of plans and production documents FWPCOR2205 Follow WHS policies and procedures FWPCOT3307 Create drawings using computer aided design software MSMSUP390 Use structured problem-solving tools TAEDEL301 Provide work skill instruction * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-AURVTG102 Remove and install rubber glazed windscreens AVI Core units BSBCUS501 Manage qualityOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce