Unit 27229 Choose Package:Learner Pack corporate social responsibility

corporate social responsibility

People credited with this unit standard are able to listen actively to gain information in an interactive situation

This is a theory-based unit standard

This pre-entry theory-based unit standard is for people training as hospitality staff to work in a broad range of hospitality establishments

or intending to work

Unit 27229 Choose Package:Learner Pack corporate social responsibilityRespond to customer complaints during customer interactions in a retail or distribution environment. People credited with this unit standard are able to: listen to and record customer complaints; and take corrective action on customer complaints, during customer interactions in a retail or distribution environment.