Session Plan-BSBFIN302 Maintain financial records Unit identify and rectify telecommunications network

identify and rectify telecommunications network faults ICTWHS204 Follow work health and safety and environmental policy and procedures ICTWOR308 Provide customer service to telecommunications customers Electives ICTTEN312 Install telecommunications network equipment BSBESB301 Investigate business opportunities BSBESB305 Address compliance requirements for new business ventures ICTICT314 Connect internal hardware components ICTICT317 Maintain standard operating environments ICTCBL323 Test cables and systems on customer premises ICTNWK428 Create scripts for networking ICTCBL330 Splice and terminate optical fibre cable for telecommunications projects ICTTEN434 Install

Core units FNSCRD401 Assess credit applications FNSCRD402 Establish and maintain appropriate security FNSCRD403 Manage and recover bad and doubtful debts FNSCRD404 Utilise the legal process to recover outstanding debt FNSCRD405 Manage overdue customer accounts FNSCUS402 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Elective units BSBCUE203 Conduct customer engagement BSBCMM301 Process customer complaints BSBCNV506 Establish and manage a trust account If you require RPL Kits with comprehensive benchmarking

Core units BSBCMM211 Apply communication skills BSBOPS201 Work effectively in business environments BSBPEF202 Plan and apply time management BSBSUS211 Participate in sustainable work practices BSBWHS211 Contribute to the health and safety of self and others Elective units BSBCRT201 Develop and apply thinking and problem solving skills Group A BSBDAT201 Collect and record data Group B BSBOPS202 Engage with customers Group C BSBOPS203 Deliver a service to customers Group C BSBTWK201 Work effectively with others Group C If you require RPL Kits with comprehensive benchmarking

c power supplies * We can develop additional elective units that are not listed on request (Please contact us for further information)

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Session Plan-BSBFIN302 Maintain financial records Unit identify and rectify telecommunications networkOur session plan support trainers to deliver effective, engaging and compliant classroom delivery of the qualification. This is a one off license fee and there are no limits on the amount of times you can use this session plan within your RTO, no annual or ongoing fees, and no limit on student numbers. We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce these