Managed Support & Helpdesk (1st & 2nd Line) - Room Conferencing Equipment (per room/system, per month) Description retention and scope

retention and scope

·         Peripheral and connectivity support including Wi-Fi

·         Initial testing across devices and email clients

iPadOS or Android version

·         Hardware must be in vendor support and less than 5 years old

Managed Support & Helpdesk (1st & 2nd Line) - Room Conferencing Equipment (per room/system, per month) Description retention and scopePrerequisites Supported manufacturer conferencing hardware. Compatible conferencing platform and room setup. Reliable network and power provision. Cameras, microphones, speakers, room controller and display hardware must be in vendor support and less than 5 years old. Hardware should be covered by a valid manufacturer warranty. Administrative access to conferencing platform and room device management where applicable. Setup Room device setup and