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Crisis Manager boosting What can century-old advice columnsResponding to the era of crises in which we now live, The Crisis Manageroffers wise counsel for anticipating and responding to crises as well as taking the steps required to reduce the impact of these events. Spotlighting the reality of crisis at levels ranging from local to global, author Otto Lerbinger helps readers understand the approaches and ways of thinking required for successful crisis management in todays world. As no organization or