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a billionth of a billionth the size of an atom
Using examples from everything from William Shakespeare's Romeo and Juliet to Henrik Ibsen's A Doll's House
She is trying to be a good daughter
Nothing is as it seems in the kingdom of Antora
is on the run — but is he guilty
The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value Financial Times Business Book of the Year Nominee for Longlist (2015) a billionth of a billionthU. S. corporations now lose half their customers in five years, half their employees in four, and half their investors in less than one. The Loyalty Effect reveals the secrets of successful companies which base their business strategies on loyal relationships. Reichheld lays out the principles that connect value creation, loyalty, growth, and profits, and shows how great companies have used these principles to build loyal customers, loyal employees,