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Employees First, Customers Second : Turning Conventional Management Upside Down Alan Moore always illuminating

SKU: 74819574021

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Description

always illuminating

And there I travel

You will have the information you need to get a project launched

Colin Cotterill's Halfhead

this book delivers simple

Employees First, Customers Second : Turning Conventional Management Upside Down Alan Moore always illuminatingMORE THAN 100,000 COPIES SOLDOne small idea can ignite a revolution just as a single matchstick can start a fire. One such ideaputting employees first and customers secondsparked a revolution at HCL Technologies, the IT services giant. In this candid and personal account, Vineet NayarHCLTs celebrated CEOrecounts how he defied the conventional wisdom that companies must put customers first, then turned the hierarchical pyramid upside down by making

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