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Each year, more and more companies begin to sell online

Managing Returns and Refunds on eBay eBay has specific return policy guidelines and refund options to help resolve buyer issues

Determine if you want to list items at fixed prices or sell them in auction-style bidding wars

Take pictures of imperfections or flaws to build your reputation as an honest seller and to ensure customer satisfaction

State Return Policies Clearly inform visitors to your eBay listing that the return window is a certain time frame (ex., 30 days, 90 days)

eBay also offers an eBay Money Back Guarantee , which protects buyers if an item isnt as described or doesnt arrive, but sellers may be responsible for reimbursing eBay for the refund