Managed Support & Helpdesk (1st & 2nd Line) - Switch (Managed) per switch, per month) Description server or workload

server or workload

·         Configuration of dynamic user fields including name

·         Management of mailbox permissions and delegation

Setup User Document Transfer Project in MigrationWiz

·         Documentation of platform configuration and training approach

Managed Support & Helpdesk (1st & 2nd Line) - Switch (Managed) per switch, per month) Description server or workloadPrerequisites Supported manufacturer managed switch. Switch must be in vendor support and less than 5 years old. Hardware should be covered by a valid manufacturer warranty. Administrative access to switch and network topology. Appropriate power, rack space and cabling available. Setup Initial managed switch configuration. VLAN, trunk, access port and management IP configuration. Firmware update to stable version. PoE configuration where applicable.