Pay in 4 interest-free payments of $34.91 Learn more
Ships within 48 hours · Estimated delivery Sep 29 - Oct 4
EAN: 9781260468717
Develop your students' critical literacy skills and challenge their thinking with Nitty Gritty Novels - high-interest
not traditional operational customer management
providing a solid grounding in scient ific terms and ideas
EAN: 9781285826035
ISE Customer Service Skills for Success foreign etiquette EAN: 9781260468717Author(s): Lucas, Robert W. Lucas top selling and award winning Customer Service 8e has been revised to reflect the demands of customer service today. Chapters are divided into three parts, focused on key aspects of customer service: 1) The Profession 2) Skills for Success, and 3) Building and Maintaining Relationships, and Retaining Customers. Throughout the text, readers discover tips for implementing proven customer service strategies, case