Learner Resources-AMPR105 Provide service to customers Certificate II Units of competency CHCYTH004 Respond

Units of competency CHCYTH004 Respond to critical situations CHCPRT002 Support the rights and safety of children and young people HLTAHW034 Provide healthy lifestyle programs and advice HLTAHW027 Provide information and strategies in sexual health for women HLTAHW012 Assist with prevention and minimisation of substance misuse HLTAHW026 Provide information and strategies in sexual health for men * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency BSBAUD513 Report on quality audits BSBAUD512 Lead quality audits BSBAUD511 Initiate quality audits BSBAUD411 Participate in quality audits * We can develop additional elective units that are not listed on request (Please contact us for further information)

implement and review quality framework CHCMGT006 Coordinate client directed services CHCMGT002 Manage partnership agreements with service providers If you require RPL Kits with comprehensive benchmarking

ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming techniques ICTSAS432 Identify and resolve client ICT problems Elective units ICTDBS407 Monitor physical database implementation ICTDBS413 Determine database requirements ICTDBS415 Build a database ICTDBS416 Create basic relational databases ICTDBS418 Monitor and administer databases ICTWEB432 Design website layouts Group G ICTWEB434 Transfer content to websites Group G ICTNWK420 Install and configure virtual machines Group D ICTNWK421 Install

and communicate effectively in dynamic professional environments

Learner Resources-AMPR105 Provide service to customers Certificate II Units of competency CHCYTH004 RespondOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all